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Security

Least exposure, by default

Insurance agencies hold sensitive client data. Vora shows each person only what their role needs, and asks for proof before anything risky happens.

Book of Business

720 policies selected

Brenda PruittSSN ••• •• 4412
Frank HaleSSN ••• •• 0937
Larry HarmonSSN ••• •• 2268
Marisol VegaSSN ••• •• 5130

Exports include client data, so Vora asks for a fresh two-factor code first.

Try it: press Export CSV and enter the code. Example data.

Same record, six different views

Pick who is looking. Visibility follows the hierarchy, and the most sensitive digits stay with the people who wrote the business.

Viewing as

Client record

Writing agent

Client
Brenda Pruitt(407) 555-0148
SSN, last 4
••• •• 4412
Policy
American Amicable, Senior Choice$63.69/mo
Your advance
$458.57

Jordan wrote this policy, so he sees the whole record and his own pay on it.

Simplified. Admins also tune scoreboard visibility and portal access.

Four layers between a client and a mistake

Protection does not rest on one check. The database, the app, the session and the edge each enforce their own rules.

01

Database

Every row belongs to an agency.

  • Postgres row-level security on every table
  • Tests for every role, including reads that must fail
  • Partitioned audit log
  • Private file storage
02

Application

People see what their role needs.

  • Sensitive details masked by default
  • Pickers show names only
  • Support limited to 9 allow-listed proposals
  • Every support view of personal data logged
03

Session

Proving it is you, again when it matters.

  • Authenticator-app two-factor
  • Required for admins or for everyone
  • Fresh check within five minutes for risky actions
  • Passwordless email codes for clients
04

Edge

What leaves Vora is signed and scrubbed.

  • Enforced content security policy
  • HTTPS everywhere with HSTS preload
  • HMAC-signed webhooks without client PII
  • AI through a zero data retention gateway

A record of every change

Exports, status changes, approvals, consent updates and every support view of personal data land in the activity log. Admins can filter it and export it.

1

Consent that follows the client

Opt-outs are shared across text and phone. STOP is honoured everywhere at once, and dialer consent certificates stay with the lead.

2

AI that cannot overreach

The Data Assistant uses read-only lookups, never sees raw personal data and keeps no conversation history.

3

Errors without exposure

Error monitoring scrubs personal data before anything leaves the app, so debugging never means leaking.

Activity log

Live

Marcus Bell exported Book of Business

Just now

Two-factor verified

Elena Ruiz listened in on a live call

2 min ago

Coaching logged

Victoria Hale promoted Logan Hart to admin

4 min ago

Two-factor verified

Marcus Bell created API key with deals scope

6 min ago

Scoped key

Richard Jennings replied STOP to texts

8 min ago

Consent updated

Example activity.

Have a security question or need to report an issue? Email info@vorafinancial.io.

Bring your agency onto Vora

Tell us about your agency. We will set up your carriers, commission grid and team, and walk you through who sees what before anyone signs in.