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VORAVORAhome

What shipped, and when

Vora is built by people who run an agency on it, so it changes when the floor needs it to. These are the changes our producers, managers and admins noticed, newest first.

Curated from the product's release history. Internal and infrastructure work is left out.

Oct 12

October 2026

Settings

Settings that read like a map

Settings were rebuilt around plain sections with their own addresses, so an owner can go straight to agency, integrations or reporting controls.

  • A Settings hub with clear groups for the agency, people, money, messaging and integrations
  • Every agency feature switch in one place, on Agency Features
  • Legal name and contact fields on the agency profile
  • The sidebar remembers whether you collapsed it

Oct 10 to 11

October 2026

DialerMessaging

The dialer goes live

A full dialer for insurance call floors, with compliance checks before every dial and coaching on the wall.

Dialer wall with a running campaign and live agent statuses
  • Power, preview and fixed parallel dialing, with overflow and abandonment control
  • An agent console with one-key dispositions, callbacks in the lead's time and click-to-call
  • The dialer wall: live agent states, listen, whisper, join or take over, and start or pause campaigns
  • Answering machine detection and voicemail drop
  • Call recording with a consent disclosure at the bridge, plus opt-in transcription, AI summaries and QA scorecards
  • Dialer reports, caller ID health and compliance reports, and best times to call
  • Two-way texting on a registered 10DLC campaign

Oct 9

October 2026

LeadsAPIAI

Leads, the API and the Data Assistant

Everything that happens before a deal: leads come in, get checked and reach a licensed agent at once.

Leads table with status, attempts, local time and owner
  • Leads: a grid, an import wizard, bulk actions, export and convert to deal
  • Round-robin assignment by licensed state, with redistribution when someone leaves
  • An inbound lead API for vendors and landing pages
  • Settings for dialer campaigns, dispositions, audio, numbers, seats and compliance
  • A browser softphone with an audio check
  • Public REST API v1 with scoped keys and report ingestion
  • The Data Assistant: ask about your production and get answers and charts
  • Sub-agency relationships and spread agreements
  • A report calendar with reminders when carrier reports are due
  • Ask AI in the documentation

Oct 8

October 2026

CommissionsClientsComms

Debt, quotes and a client portal

The money picture got its other half: what is owed back, and why.

Expected commissions with total payout, received commission and payout tabs
  • Commission debt: debt report ingestion, matching, current balances and an agent debt dashboard
  • AI-assisted reading for unfamiliar statement layouts, with a review screen
  • Underwriting quotes across carriers
  • The client portal: clients sign in with an emailed code and see their own policies
  • Agency Hub announcements, a notification center and a Resources library
  • A daily Discord leaderboard
  • Bulk actions in the Book of Business
  • Install Vora on your phone or desktop as an app
  • Usage meters and budget alerts for texts and AI
  • Documentation v2 with search, Copy page and View as Markdown

Oct 7

October 2026

TeamAnalyticsSecurity

Contracting, analytics and onboarding

New producers can join, load their licenses and request contracts on their first day.

Agents table with positions, uplines and status
  • Join an agency with a code
  • An onboarding wizard with profile, NPN and activation
  • NIPR PDB report upload to load licensed states and appointments
  • Contract, position and upline requests with upline review, plus a tasks inbox
  • A contracting workspace for the agency's contracting team
  • Analytics: key figures, checkpoint persistency, breakdowns and trends
  • A product tour and in-app documentation
  • Enforced content security policy, HSTS preload and rate limits on sign-in and exports

Oct 6

October 2026

Messaging

Messages and automations

Texting that respects consent from the first message.

SMS conversation with a client beside the policy and texting consent
  • A Messages inbox with threads beside the policy
  • Consent checks before every send, and STOP, START and HELP handled automatically
  • Status automations, lapse emails and editable email templates
  • Draft review for automated texts that need approval

Oct 5

October 2026

DealsCommissionsTeam

The core of the agency

The record everything else reads from: deals, policies, people and the pay attached to them.

Post a Deal form on the policy step, with carrier, product and premium fields
  • Post a Deal: policy, client and review in three steps
  • The Book of Business with the policy sheet, status history and export
  • Clients, the client hub and a duplicate merge queue
  • Agents, invites, positions and the team graph
  • Carriers, products and the commission grid
  • Expected commissions with the spread drawer
  • Statement and report uploads with matching and Deal Changes
  • The dashboard and the scoreboard
  • Discord deal posts and signed outbound webhooks
  • Two-factor policy, the activity log and the command palette

See what ships next from the inside

Agencies on Vora get each change the moment it is ready, with the documentation updated alongside it.

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