Legal

The documents that govern this website and the Vora service, published by Vora Financial LLC.

01Terms of ServiceThe terms that govern use of this website and the Vora service, accepted at sign-up and checkout.Draft

02Master Subscription AgreementThe agreement between Vora and each subscribing agency: fees, renewal, data, liability and offboarding.Draft

03Data Processing AddendumHow Vora processes client data on an agency's behalf, under GLBA and state privacy laws.Draft

04Sub-processorsThe third parties that host, deliver or support the Vora service, and what each one handles.Draft

05Dialer and Telemarketing AddendumWho is responsible for consent, Do Not Call, calling hours, recording and registrations on the dialer.Draft

06Acceptable Use PolicyWhat agencies and their users may and may not do with Vora, including calls and texts to consumers.Draft

07Privacy PolicyWhat we collect, how we use and share it, how long we keep it, and the rights you have.Draft

08SMS TermsThe text-messaging program: consent, message frequency, rates, STOP and HELP.Draft

09Accessibility StatementThe accessibility standard Vora works to, known limitations and how to report a barrier.Draft

10Cookie preferencesWhich cookies this site sets, and how to change your choices at any time.October 2026

11SecurityHow Vora protects agency and client data, layer by layer.Overview

Data processing agreement

The Data Processing Addendum is part of every subscription. Agencies that need a countersigned copy for their compliance records can request one with the agency's legal name.

Request a DPA

Questions about any of these documents? Write to info@vorafinancial.io.